Frequently Asked Questions - Apartment Homes in Roanoke VA

What kind of pets do you allow? Do you permit exotic pets?

We welcome pets at Honeywood up to 60 lbs, however we do not allow certain aggressive breeds: German Shepherds, Rottweilers, Doberman Pinchers, Chows and Pitt Bulls .If you should have a pet that is a mixed breed that resembles one of the aggressive breeds listed, we would not be able to accept that pet as well. We do not allow exotic pets (ferrets, snakes, lizards, etc).

How many pets may I have?

The maximum number of pets allowed is 2 combined weight can not exceed 60lbs.

Are there any deposits, special fees or monthly charges to have a pet?

There are non refundable fees that go along with being a pet owner. Pet Rent is $10 per household if you should have a pet.

Is my security deposit totally refundable?

Yes of the $375.00 deposit/fee paid $100.00 is refundable.

If I get a job transfer, can I break the lease?

We do offer three options to terminate your lease early. All three require at least a 60 days notice.

What utilities are included in my lease?

There are no utilities included in your rent.

How long is the term of the lease?

We can do anything from 3 months to 15 months.

If something needs to be repaired in my apartment, how do I report it?

You have a couple of options on how to report a service request. You can either call a service request in to the office or e-mail it in by our website at www.HoneywoodLiving.com.

When is rent payment due?

Rent is due on the first of every month.

What is the day of the month that I am liable for a late charge?

You do not accrue late fees until the 6th of the month.

Will you accept electronic payments from my bank?

We do accept electronic payments however they must be in our office by the 5th of the month to avoid late fees.

Is there a place where I can pay my rent after hours?

There is a drop box to the left of the office door.

There is a person who might be staying with me for awhile. Is that permitted by the lease?

There is no reserved parking. Residents are issued a decal to ensure parking convenience.

Do you have reserved parking?

There is no reserved parking.

My children live with me in the summer; do I need to notify your office when they arrive?

It is necessary to provide the office with all people that will be residing in the apartment.

Can I install my satellite dish at my apartment?

You can install a satellite dish within your patio. It cannot make a permanent change to the building and has to be within the patio to meet our guidelines. You will also need to have certain exposure to get a signal. If you do not, there is nothing we can do to aid you with this issue.

Do you have cable services?

Our apartments are cable ready. You must contact local provider for service.

Will you accept my delivery packages for me?

We will be happy to accept your packages if you are not home.

Do you have a list of Preferred Employers?

We do have preferred employers, call to find out if your employer is on the list.

Where do I register to Vote?

You can register to vote at DMV Office and Roanoke County Administration Office.